Bid Solicitation: B2727446

Header Information

Bid Number:

B2727446

Description:

Twilio Messaging

Bid Opening Date:

07/09/2026 03:00:00 PM

Purchaser:

Purchaser OIT

Organization:

City of Philadelphia

Department:

14 - Health Department

Location:

1430 - 1430 - Disease Control

Fiscal Year:

Type Code:

SW - Software Program Bid

Allow Electronic Quote:

Yes

Alternate Id:

Required Date:

Available Date :

07/02/2026 11:34:56 AM

Info Contact:

Bethany White Smith email Bethany.White.Smith@phila.gov

Bid Type:

OPEN

Informal Bid Flag:

Yes

Purchase Method:

Open Market

Pre Bid Conference:

Bulletin Desc:

All software purchases will be awarded to the City's current software vendors unless otherwise stated under Section A. Vendor must submit literature on products offered, at the City's request.

Ship-to Address:

Bethany White Smith
COVID Containment Unit
1101 Market Street, 13th Floor
Philadelphia, PA 19107
US
Email: Bethany.White.Smith@phila.gov
Phone: (215) 218-3498

Bill-to Address:

Bethany White Smith
COVID Containment Unit
1101 Market Street, 13th Floor
Philadelphia, PA 19107
US
Email: Bethany.White.Smith@phila.gov
Phone: (215) 218-3498

Print Format:

Bid Vendor Print Form

File Attachments:

Seller_Software_Program_Checklist Bid B2727446.pdf

Form Attachments:

Required Quote Attachments

Desired Attachment Name	Description

Questions:

Question #	Print Sequence	Required	Question	Response
1	1.0	Yes	Enter the expiration date of your quote (mm/dd/yyyy)
2	2.0	Yes	If your quote is less than 30 days, have you contacted OIT using the contact information on this bid?

Amendments:

Amendment #	Amendment Date	Amendment Note
1	07/09/2026 12:27:41 PM	Header 1. Bid Opening Date changed from "07/09/2026 12:00:00 PM" to "07/09/2026 03:00:00 PM".

Item Information

Item # 1: ( 209 - 87 )

Twilio, a cloud communication platform, is used for cross-channel messaging and marketing. Twilio enables seamless communication through various channels, such as SMS, email, and voice, enhancing outreach and engagement efforts. This service will be used to communicate with people who are being monitored for symptoms of H5N1 and other respiratory pathogens. We estimate using 150,000 SMS messages through June 30, 2027. Program SID AC52bccd17eebaf16c3e5e5dc402e12d98 would be the "ACD - Novel Influenza Contact Monitoring PID 766

NIGP Code:

209-87
Software, Mini/Mainframe Computer (Not Otherwise Classified)

Qty

Unit Cost

UOM

Total Discount Amt.

Total Cost

1.0

LO - Lot

Manufacturer:

Brand:

Model:

Make:

Packaging:

Ship-to Address:

Kamillah Dixon, Contract Coordinator
Philadelphia Dept. of Public Health
Division of Disease Control
1101 Market Street, 12th Floor
Philadelphia, PA 19107
Email: Kamillah.Dixon@phila.gov
Phone: (215) 685-6730

Bill-to Address: